2310e and 2310ei LCD Monitors
User Guide
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the on-screen
display menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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About This Guide
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Table of contents
1 Product Features ............................................................................................................................................ 1
2 Safety and Maintenance Guidelines .............................................................................................................. 3
3 Setting Up the Monitor ................................................................................................................................... 6
4 Operating the Monitor .................................................................................................................................. 13
CD Software and Utilities ................................................................................................................... 13
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Appendix A Troubleshooting .......................................................................................................................... 21
Appendix B Technical Specifications ............................................................................................................ 24
Appendix C Agency Regulatory Notices ....................................................................................................... 27
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1 Product Features
HP 2310e/2310ei LCD Monitors
Figure 1-1 HP 2310e/2310ei LCD Monitors
The HP 2310e/2310ei LCD (liquid crystal display) monitors have an active matrix, thin-film transistor
(TFT) screen with a white LED backlight and the following features:
Large diagonal display
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Maximum graphics resolution: 1920 x 1080 @ 60Hz, plus full-screen support for lower
resolutions
DisplayPort digital input signal
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DVI digital input signal with single-link DVI-D to DVI-D cable provided
High-definition multimedia interface (HDMI) (2310e model only) signal input
Fast response time, providing better experience for hardcore gaming and graphics
Easy viewing from a sitting or standing position, or while moving from one side of the monitor to
the other
Dynamic Contrast Ratio to provide deeper blacks and brighter whites for brilliant shading effects
while gaming or watching movies
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Tilt adjustment
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HP 2310e/2310ei LCD Monitors
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Swivel adjustment
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Plug and Play capability, if supported by your computer system
On-screen display (OSD) adjustments for ease of setup and screen optimization (choose
English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch,
Japanese, or Brazilian Portuguese)
Power Saver to reduce energy consumption
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Quick View settings display
HDCP (High Bandwidth Digital Content Protection) on DVI, HDMI and DisplayPort inputs
Software and utilities CD, containing the following:
Drivers
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Documents
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Chapter 1 Product Features
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2 Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper
workstation, setup, posture, and health and work habits for computer users, and provides important
electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/
ergo and/or on the documentation CD, if one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for
the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips
provide surge protection; the power strips must be specifically labeled as having this ability. Use a
power strip whose manufacturer offers a Damage Replacement Policy so you can replace the
equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they can not
be pulled, grabbed, or tripped over.
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Important Safety Information
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Safety Precautions
Use only a power source and connection compatible with this monitor, as indicated on the label/
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back plate of the monitor.
Be sure the total ampere rating of the products connected to the outlet does not exceed the
current rating of the electrical outlet, and the total ampere rating of the products connected to the
power cord does not exceed the rating of the power cord. Look on the power label to determine
the ampere rating (Amps or A) for each device.
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Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by
grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the
cord.
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Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
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Use only a power source and connection appropriate for this monitor, as indicated on the label/
back plate of the monitor.
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Be sure the total ampere rating of the products connected to the outlet does not exceed the
current rating of the electrical outlet, and the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere
rating (AMP or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping
the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
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Turn the monitor off when not in use. You can substantially increase the life expectancy of the
monitor by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
Slots and openings in the cabinet are provided for ventilation. These openings must not be
blocked or covered. Never push objects of any kind into cabinet slots or other openings.
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Do not drop the monitor or place it on an unstable surface.
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Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
When removing the monitor base, you must lay the monitor face down on a soft area to prevent
it from getting scratched, defaced, or broken.
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Chapter 2 Safety and Maintenance Guidelines
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Cleaning the Monitor
1. Turn off the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and
damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals may
damage the monitor.
Shipping the Monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the
monitor.
To prepare the monitor for shipping:
1. Disconnect the power and video cables from the monitor.
2. Press the button on the front of the pedestal and lift the monitor panel from the base.
Figure 2-1 Removing the Monitor Panel
3. Set the panel on a soft, protected surface.
4. Loosen the screw on the bottom side of the base and remove the pedestal from the base.
5. Place the monitor, pedestal, and base in the original packing box.
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Maintenance Guidelines
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3 Setting Up the Monitor
Unpacking the Monitor
1. Unpack the monitor. Make sure all contents are included. Store the packing box.
2. Turn off the computer and other attached devices.
3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing
the monitor screen-down while preparing it for installation.
Assembling the Monitor
Place the monitor in a convenient, well-ventilated location near your computer. Connect the monitor
cables after you have assembled the monitor.
NOTE: For displays with glossy bezels, consider the placement of the display as the bezel may
cause disturbing reflections from surrounding light and bright surfaces.
1. Set the monitor panel down on a flat, soft, protected table or desk surface.
CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD screen; doing
so can cause damage.
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Chapter 3 Setting Up the Monitor
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